| EMPLOYEE SPOTLIGHT |
| Tom Noggle, VP of Engineering |
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| UPCOMING EVENTS |
| Feb 24, 2008 |
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| DHL Express Delivers E-Commerce with Socket Mobile and Skillweb | |
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Electronics, clothing, housewares, and books — consumers in the UK are buying millions of products on the Internet each year. All of this online shopping, however, has created a logistical nightmare for etailers, who face the challenge of delivering online purchases to customers' homes. Not only do online consumers demand goods at a lower price, but they also expect flexible delivery times, which can be expensive to provide and eat into etailers' profit margins. |
In order to meet the difficult demands of e-commerce, DHL Express UK has deployed an innovative handheld system that enables it to track deliveries in real time. The handheld technology has enabled the company to launch its DHL @ Home service, which uses a network of local couriers to provide both flexible delivery times and superior customer service while also keeping operational costs to a minimum. The DHL @ Home service has performed so well that it has become renowned within the industry for achieving 94 percent of all home deliveries on the first try, far surpassing the... read more
| Analysts Say, "Don't Forget the TCO!" | |
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If you need to deploy handheld computers in your organization, it pays to invest in durable, business-class devices. Buy a cheap consumer-grade device, and it'll cost more in the long run with expensive downtime and support issues. So says an independent study by market research firm Venture Development Corporation (VDC), which shows that consumer-grade handheld devices result in up to 23 percent higher Total Cost of Ownership (TCO) than more business-specific durable devices, such as the Socket Mobile SoMo 650™, when used in a working environment like healthcare or field service. |
The report illustrated how companies frequently underestimate the hazards that mobile devices will be exposed to, and that most organizations fail to do effective TCO analysis before selecting a mobile device. As a result, organizations select consumer devices based on lower upfront costs, but eventually pay for their decision with shorter product... read more
| New Product Roundup | |
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Socket Mobile has produced a flurry of new products in the past few months, including a radio-free version of the SoMo 650 for government applications. For Auto ID customers, we have released Scanning Companion, a plug-in USB Bluetooth® adapter designed for use with our cordless bar code scanners, and FlexGuard, a durable silicone skin that reinforces the connection of a Secure Digital Scan Card inserted into a Motorola MC35. For Serial I/O customers, we have introduced... read more |
| Tips for Requesting Service from SocketCare™ | |
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Now that you've purchased a SocketCare service package for your SoMo 650, Cordless Hand Scanner Series 7 and/or Cordless Ring Scanner Series 9, you might be wondering what you'll need in order to exercise your service options. Here are some things you'll want to know before you... read more |
| Recipe for Holiday Cheer |
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It's so easy to get the holiday blues. Hours of shopping and traveling leave us exhausted, not to mention the thought of exorbitant credit card bills to come in a few weeks. Cold weather and dwindling sunlight make it easy to feel down. Some of us are far from loved ones and need to face the holidays alone. So what can you do to conjure up some holiday cheer? Do something you enjoy. There are so many things we tell ourselves we want to do but never get around to. Carve some time to do something you truly enjoy, whether it be reading a novel from your favorite author, doing some artwork or taking a morning hike. If you feel inspired, go do something goofy that you normally... read more |
| SoMo 650 News and Reviews |
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It's been eight months since the SoMo 650 handheld computer made its debut on the market, and at Socket Mobile we've been seeing a steady increase of interest in all the SoMo has to offer across a range of vertical industries including healthcare, automotive, retail, and government, just to name a few. Here you can read some of the great things that people... read more |