Support & Resources

Pagetools

To get technical support assistance you must:


1) First register your product at Product Registration. As part of the Product registration process you will create a login and password. Your login will be your email address.


2) Login and select “Submit a Technical Question”.


3) Select “Create a New Ticket” follow the online process to open a trouble ticket.


You will get a response from a Technical Support Specialist typically within a few hours, but during very busy times (and over weekends) please allow up to 1 or 2 business days for a response.

 

Online Technical Support

Welcome to the Socket Mobile On-Line Technical Support web page. We have several levels of Customer Support in order to better serve our customers.

First level: Access Socket On-Line Support (SOS) at any time. This virtual technical support assistant can help you with your product support questions or FAQs. SOS responds immediately to your inquiry, and no product registration is needed to use the system.

Second level: Personal assistance from a Socket Mobile technical support representative. If you have already submitted a Support Ticket and are interested in getting a status of that ticket, or if you have previously registered the product, please login below.

*Required fields in RED

Welcome back. Please sign in.
 

Email: 

Password: 
 
 
 

Forgot Password
Create a New Account

 

Contact Socket

Contact Us Online:

Call Us Toll Free:
1 (800) 552-3300

Locate Reseller or Distributor:

Back to Top