Success Stories | Socket Mobile

Cas d'utilisation

We want to hear your story! Get featured and promoted on our Success Story page by filling out the Submission form.

Jakes Fireworks

The Challenge:
Jake’s Fireworks needed an easy-to-use, low-cost scanning device to deploy their custom POS solution (“Fuse POS”) to use in temporary stores during the 4th of July holiday season. These pop-up shops open and close so quickly, their temporary employees needed to keep management as simplistic as possible. The inventory devices had to integrate seamlessly with other components, minimal configuration and set up out of the box.

Bee Line Courier Service and King Bee Delivery

The Challenge:

Bee Line Courier Service and King Bee Delivery offers scheduled and on demand delivery 24/7/365 with locations in Kentucky, Ohio, Indiana, Tennessee and Missouri. Our valued customers consist of Hospitals, Pharmaceutical and many other medical related companies. King Bee and Bee Line’s management team understands customer service and is very committed to continued growth and always makes certain our valued customers are number one.

NorCal Reptile Expo Inc.

The Challenge:

As the company started growing, keeping track of customers coming through the door became more and more challenging. We needed something fast and accurate. We would count raffle tickets at the end of each expo. We would usually count over 5000 tickets, but we would never be sure how accurate our count was. Other times, some tickets would get lost and end up throwing off the final count.

Casa Organic Dry Cleaner

The Challenge:

Before using the scanners our employees were manually entering over 200 job tickets into our computer system to have orders pop up on screen in order to work with them. Many human errors occurred from entering the wrong ticket numbers and a lot of our employees’ time was wasted in the process.

Pangea Pod Hotel

The Challenge:

We wanted to allow guests to purchase food and drink at our hotel using their room key. Our room keys are sleek Pangea-themed RFID chips on adjustable wristbands. We knew that finding a product that could retrieve the RFID data from these devices would be difficult, but protecting ourselves and our customers from fraud and over or under-charging was an absolute priority; we certainly didn’t want a situation where a guest could be charged for someone else’s bill, as can happen in most hotels where the only verification required is a room number.

We knew we needed a product that could meet the requirements of staying outdoors in the Whistler winter where it can get down to -30 C. And it also had to be durable enough to withstand the inevitable knocks and shocks that come with constant commercial use. When a server’s hands are slippery, devices tend to hit the deck a lot!

Plantation Coffee

The Challenge:
Plantation uses Square for their merchandising needs. When Calvin was offered to expand into the Myer department stores, their kiosks were asked to use the conventional POS system that was standard concessions in Myer and integrated with the Myer 1 loyalty card. As a tech-savvy individual, Calvin had no intention of using the clunky POS system that was being offered. But, if the Myer 1 card couldn’t be used, there was no deal.

They needed a system that would enable their company to use the Myer 1 loyalty program for their customers. Socket Mobile’s barcode scanners were the answer to their problem.

“We tested many different scanners before we knew this was the one.” – Calvin

RollMore Using ShipHero

The Challenge:
RollMore had 3 challenges to solve:

Accuracy of inventory - Karate Depot sells many SKUs, with many SKU variations which could easily lead to the wrong products being picked or put into bin locations. Typically, when the warehouse team is dealing with higher order volume (we ship on average a thousand orders per day), they tend to make more errors when reading labels or visually referencing products. Inventory would often be incorrect, with wrong SKUs being put into incorrect locations, leading to more errors when fulfilling orders.
Order picking accuracy - Again, our error rates would increase as order volume and activity volume increased, and we could correlate this primarily to new warehouse employees being unfamiliar with what they were picking, along with making shortcuts to save time.
Taking too long to pack orders - Packers were having to click too many buttons for each order! Selecting the box, shipping method, printing a label etc. Too many seconds added for each order resulted in a lower packing volume per packer requiring us to hire more packers to keep up with demand.

RDO Equipment Co.

The Challenge:
RDO Equipment Co. is an equipment dealer network that’s been in business for 50 years. They own and operate more than 75 dealerships in 10 states, focusing on agriculture, construction, environment, tree care, underground, machine control, and irrigation by working with major manufacturers like John Deere, Vermeer, Wirtgen and Topcon.

Pasatiempo Golf Club

The Challenge:
The golf shop needed a simple way to transfer data that would speed up the process. It was time to upgrade from their outdated barcode scanners and streamline the workflow with something one-handed.

BSS Business Software Solutions GmbH

The Challenge:
Provide customers with an easy to use, cost effective scanning solution. Business Software Solutions previously implemented other mobile devices in projects, which used the camera function to scan barcoded veneer bundles; however, it became apparent that this was a time-consuming function.

Stemple Creek Ranch

The Challenge:
Proper tracking is essential for the meat industry. Stemple Creek Ranch needed a proper POS system to streamline their productivity and a scanner that was compatible with their inventory system’s software.

Smart Clothing

The Challenge:

NFC is a rapidly emerging technology, but many consumers do not know how to interact with it. Some android smartphones are able to read NFC tags, however Apple products, tablets and windows computers do not natively support NFC.

BuildingReports

The Challenge:
Time is money and having to stop to recharge a mobile device is not only inefficient, but the costs for hourly downtime can be expensive. There are also physical challenges, particularly in industrial and assembly occupancy types...

ORM London

The Challenge:
Traditionally, event organizers have used paper lists to manually check in guests, a process that is both slow and prone to human error. The challenge was to increase the efficiency of guest check-in at these professional events.

National Packaging Company

The Challenge:
Reduce National Packaging Company’s input errors from orders that are kept on multiple pallets for call-off by customers with no tracking process.

Royal Canin

The Challenge:
Royal Canin wanted to provide customers with easy-to-use, up-to-date product information to aid in product selection. Royal Canin was keen on ensuring that whichever solution they chose, it must be user friendly to ensure maximum usage.

SumUp

The Challenge:
The SumUp Point of Sale Register features intuitive operation with maximum flexibility, so dealers can save on long periods of training for their employees. It was essential for SumUp to look for barcode scanners that were as intuitive and easy to use as their popular POS solution.

Envia Mi Compra

The Challenge:
Clients wanted to pay online and have their packages delivered to their home or office. Envia Mi Compra needed to implement a solution that allowed them to scan packages in real time and verify whether the postage was paid.

The company developed an HTML5 solution that allows delivery staff to enter a package’s tracking code and verify whether the package is paid; the application also collects the receiver’s signature and the delivery position (latitude and longitude) by using geolocation.

Congressional School Falls Church, Virginia

The Challenge:
Congressional School was looking to use a modern POS (point of sale) system to scan school supplies’ barcodes from their iPad in a fast and seamless way. They found Socket Mobile’s data capture and delivery solutions, but they still needed help setting up the new system and understanding what Socket Mobile could do for them.