ShipHero Data Reader Support
Find support for the ShipHero app, including resources for effortless setup and use.
How to set up your reader with ShipHero
Select your host device below for set-up instructions...
ShipHero has removed Application Mode support for Socket Mobile barcode readers.
Follow these instructions to use your reader with ShipHero in Basic Keyboard Mode.
ShipHero has removed Application Mode support for Socket Mobile barcode readers.
Follow these instructions to use your reader with ShipHero in Basic Keyboard Mode.
ShipHero has removed Application Mode support for Socket Mobile barcode readers.
Follow these instructions to use your reader with ShipHero in Basic Keyboard Mode.
ShipHero has removed Application Mode support for Socket Mobile barcode readers.
Follow these instructions to use your reader with ShipHero in Basic Keyboard Mode.
If you encounter issues setting up your reader...
Ensure the application is updated to the latest version
Ensure your tablet/phone is updated to the latest version
Ensure the Socket Mobile reader is discoverable by following the steps below:
Power on the data reader
Press and hold the scan button (1)
Press and hold the power button (2)
700 Series
800 Series
DuraSled
DuraScan Wear
XtremeScan
XtremeScan Grip
(Mouse over images to enlarge)
Listen for 3 beeps and release
Remove (forget) the reader from the Bluetooth list on the host device.
After completing the steps above, your reader should now be discoverable. Please attempt pairing again.
If the app is up-to-date and the reader is discoverable but still does not pair, please restart your device and attempt pairing again.
