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Microsoft Office 365 Data Reader Support

Find support for the Microsoft Office 365 Opens New Window apps, including resources for effortless setup and use.

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How to set up your reader with Microsoft Office 365

iphone-ipad

iPhone / iPad Setup

android

Android Setup

imac

Apple Mac Setup

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Windows Setup

Follow these instructions to use your reader with Microsoft Office 365 applications in Basic Keyboard Mode.
Follow these instructions to use your reader with Microsoft Office 365 applications in Basic Keyboard Mode.
Follow these instructions to use your reader with Microsoft Office 365 applications in Basic Keyboard Mode.
Follow these instructions to use your reader with Microsoft Office 365 applications in Basic Keyboard Mode.

Follow these instructions to use your reader with Microsoft Office 365 applications in Basic Keyboard Mode.

Follow these instructions to use your reader with Microsoft Office 365 applications in Basic Keyboard Mode.

Follow these instructions to use your reader with Microsoft Office 365 applications in Basic Keyboard Mode.

Follow these instructions to use your reader with Microsoft Office 365 applications in Basic Keyboard Mode.

If you encounter issues setting up your reader...

  • Ensure the application is updated to the latest version
  • Ensure your tablet/phone is updated to the latest version
  • Ensure the Socket Mobile reader is discoverable by following the steps below:
    1. Power on the data reader
    2. Press and hold the scan button (1)
    3. Press and hold the power button (2)
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700 Series

800-series-reset

800 Series

durasled-reset

DuraSled

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DuraScan Wear

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XtremeScan

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XtremeScan Grip

(Mouse over images to enlarge)

    1. Listen for 3 beeps and release
    2. Remove (forget) the reader from the Bluetooth list on the host device.

After completing the steps above, your reader should now be discoverable. Please attempt pairing again.

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If the app is up-to-date and the reader is discoverable but still does not pair, please restart your device and attempt pairing again.

Need more help with Microsoft Office 365?

Our support team is happy to assist.