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Locating your scanner's model number, serial number (S/N) and Bluetooth Address

If you have set up and registered your scanner using the Socket Mobile Companion App, the S/N and Bluetooth Address have been captured and will display when requesting a replacement scanner. This is helpful if your product label has been damaged or is no longer legible. If needed, you can also manually enter either the S/N or Bluetooth Address during the replacement request process.

The S/N and Bluetooth Address are printed on the product labels on the exterior of your scanner, in the battery compartment, or a combination of both. For scanners that have a sealed battery, this information is limited to the exterior product label.

CHS Series 7

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Models: 7Ci, 7Di, 7Mi, 7Pi, 7Qi,7Xi

Bluetooth Address: May be located on the product label above the battery or on the label beneath the battery. Omit the colon characters. Characters are limited to 0 thru 9, and A thru F (not case sensitive).

S/N: Located in the battery compartment above the battery

Removing battery door: Unlock and remove the battery door by using a thin coin to turn the lock (1/2” slotted round piece) under the scanner to a horizontal position (turn 90 degrees to orientate the slot side to side) and remove the door.

SocketScan S700 Series

socket scanner info

Models: S700, S730, S740

Bluetooth Address: Located on the product label on the exterior of the scanner.

S/N: Contained within the 2D barcode on the product label as well as in the battery compartment. 

SocketScan S800 Series

02a-socketscan-800_label

Models: S800, S840, S850, S860

S/N, Bluetooth Address: Located on product label on the exterior of the scanner. For the Bluetooth address, omit the colon characters. Characters are limited to 0 thru 9, and A thru F (not case sensitive).

DuraScan 600 & older model 700 Series

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Models: D600, D700, D730, D740, D750, D760, D790

S/N, Bluetooth Address: Located on product label on the exterior of the scanner.

DuraScan 700 Series (newer models)

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Models: D700, D730, D740, D745, D750, D755, D760, D790

Bluetooth Address: Located on product label on the exterior of the scanner.

S/N: Contained within the 2D barcode on the product label.