Guidelines
Hardware Customization Description |
One Time Setup Cost/NRE |
Units MOQ |
Units MOC |
Custom logo, one standard DuraScan® or SocketScan® color (one SKU)
|
$2,500.00 |
250 |
1,000 |
Custom logo & custom color*
|
$5,000.00 |
250 |
1,000 |
*One color/one logo/one SKU only - each color is considered a new/different version and incurs the NRE (Non-Recurring Engineering Fee or One Time Cost).
Minimum Order Commitment (MOC) of 1,000 units within a 12 month period. Minimum Order Quantity (MOQ) per delivery of 250 units. NRE is non-refundable and must be received prior to the start of project. The NRE includes 2 samples (per SKU for signoff/approval).
Lead time: For custom color and logo, allow 13 to 15 weeks (includes the color, logo approval cycle andproduct assembly).
Warranty: 1-year standard limited warranty. If the custom case has to be replaced due to damage, it will be replaced with a standard Socket Mobile case, Used products are non-returnable/non-refundable. Standard warranty applies.
Return/Restocking Fee: 15% of purchased price. If new (unused) units are returned within 90 days, 15% of product price (standard industry practice) will be charged to cover the labor and cost of changing out the top case & restocking.