Socket Mobile-WW » Support » FAQs & Troubleshooting » Bluetooth & Pairing FAQs

Troubleshooting

  • My host device cannot find the scanner.

  • When I try to scan, no data appears on my screen.

  • My scanner is no longer connected.

  • My scanner disconnects frequently, nearly every 10 minutes.

  • My scanner turns off randomly on its own.

  • I still can't connect my scanner.

  • The iPad's keyboard won't pop up.

  • Connecting Socket Mobile scanners in Application Mode for Android 8+

  • I can’t download or use the Companion app to pair. What do I do?

How To

  • How do I connect my S550 to my Apple device in Application Mode?

  • How do I connect my D600 to my Apple device in Application Mode?

  • How do I configure my S550?

  • How do I connect my scanner to my Apple device in Application Mode?

  • How do I pair my Socket Mobile scanner in Application mode on my PC?

  • How do I set my Socket Mobile scanner in Application Mode (SPP mode) on Android using the onscreen barcodes in Socket Scan 10?

FAQs

  • Which mode is best to use for my Apple device? Application Mode? Or, Basic Mode?

  • How do I set up my scanner in Application Mode (SPP mode) without using the onscreen barcodes?

  • How do I pair my Socket Mobile scanner in Basic Mode (HID)?

  • How do I set up my scanner on my Samsung Galaxy when there is no menu button?

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