tech-support

SocketCare™ Service Program



Features
  • Global service and support with locations in U.S., Germany, Australia
  • Options that are convenient, flexible meeting business requirements
  • Repairs by certified technicians who undergo extensive training on Socket Mobile products
  • Service and support for new products:
    • 3 & 5 year coverage plans
    • Priority technical support
    • Expedited repair and replacement


Protect Your Investment... Enhance Your Service™

Experience maximum performance while lowering Total Cost of Ownership (TCO) with SocketCare support for your barcode scanners with Bluetooth® wireless technology or other data collection devices.

  • Gain Peace of Mind – Reduce risks by protecting your investment with SocketCare coverage, including high-quality support from Socket Mobile specialists
  • Minimize Downtime – Accelerate repair and replacement to minimize downtime for increased productivity
  • Simplify Support – Fast, flexible and reliable product support services




SocketCare Plus Service Program

  • Online technical support with same day response
  • Exclusive (800) hotline
  • 5-7 day repair / replacement
  • Available in 3 & 5 year programs
  • Can be purchased within 60 days of device purchase

Eligible Products:

  • Series 7
  • DuraScan® 700 Series
  • SocketScan® 700 Series
  • SocketScan® 800 Series